Australia Standard Delivery Times:
Australia Express Delivery Times:
** If your package is more than 3 cubic kgs you will be notified by email to provide additional payment. If at this stage you decide to not go ahead with the purchase, Australia the Gift will refund the sale and not send the goods.
International Postage is calculated by the total weight and dimensions of your order and starts from as little as $22. Please use the ‘Calculate Shipping’ function at the checkout to see the total shipping cost for your order.
*** International Customers Please Note ***
As the customer, you are responsible for checking you country’s customs and duty tax restrictions. Australia the Gift is not liable for any penalties you may incur as part your country’s legislation. Please keep this in mind when ordering large quantities of goods and or potentially restricted items such as wool, fur and wood products. To check import restrictions for each country, please use the following link: http://auspost.com.au/parcels-mail/international-post-guide.html#/
Customers sending items overseas as gifts, please note that due to customs regulations Australia The Gift are required to include a tax invoice on the parcel to avoid delays, additional charges or destruction of the parcel. If you are wanting to send a gift internationally, please let us know in the notes section of the Checkout and we will ensure that your invoice is not included within the parcel and only attached to the outside for customs inspections.
For international returns involving no faulty or damaged items, no shipping fees will be refunded, only the price of the goods returned will be refunded.
If you have any questions or queries regarding postage, please contact us by email on [email protected] or call our head office on +61 7 3352 4789.
We currently offer International shipping to the following destinations:
All items carry our 30-Day Money Back Guarantee. If, for any reason, you are not totally satisfied with your purchase, you may return your items unused, in original packaging within 30 days of purchase for refund of the purchase price (excluding delivery charges).
For faulty items, please contact our office, between 8:00am and 3:00pm Monday – Friday (AEST), on either [email protected] or +617 3352 4789 before returning any goods.
We are unable to refund postage costs for returns, unless we have made a mistake and sent you the wrong product or the product is unusable due to a defect. In this case please call +617 3352 4789 or email [email protected] prior to sending goods back.
In the case of clothing purchases, please be aware that items will incur a $10 dry cleaning fee should the item be returned marked with make-up, deodorant or any other visible stain.