All items carry our 30-Day Money Back Guarantee. If, for any reason, you are not totally satisfied with your purchase, you may return your items unused, in original packaging within 30 days of purchase for refund of the purchase price (excluding delivery charges). For faulty items, please contact our office, between 8:00am and 3:00pm Monday – Friday (AEST), on either email@example.com or +617 3352 4789 before returning any goods.
We are unable to refund postage costs for returns, unless we have made a mistake and sent you the wrong product or the product is unusable due to a defect. In this case please call +617 3352 4789 or email firstname.lastname@example.org prior to sending goods back.
In the case of clothing purchases, please be aware that items will incur a $10 dry cleaning fee should the item be returned marked with make-up, deodorant or any other visible stain.