Shipping Policy

We offer overseas shipping from as little as $14.99

To get a specific cost for your order:

1. Add everything to your cart.
2. Go to the cart page.
3. Put in your delivery address country and postcode.

Actual Standard and Express delivery postcode costs will show for your order. 

This cost does not include import, custom and/or tax duties for the country you are delivering to.

The best resource to check before making your order is using Australia Posts' website to check specific times - https://auspost.com.au/service-updates/international-delivery-times

Please note that these are guidelines only. If there is a delay on your order you will hear from us first.

As always, we will ensure to process all orders as quickly and safely as possible.

You will receive a dispatch notification email when your order leaves our warehouse. This will include a tracking link direct to Australia Post's website that will allow you to track the progress of the delivery.

All international parcels are sent with tracking and signature on delivery as standard.

If for any reason there seems to be an error with your delivery on the tracking page you can contact us at [email protected] or call us on +614 81 945 118 and we can support you in tracking it down. 

Approximately 5% of gifts sent, receive a random check by customs in the country they are being sent to.

This is a completely normal process.

When this happens, customs may request more information on the shipment contents; and/or contact the person receiving the gift to ensure it’s going to a legitimate person and address; and/or hold the item for a standard period (usually approx. 5-7 working days).

If this happens we advise customers to handle the process appropriately which will be simple to follow.

Please keep this delay in mind if sending a gift overseas.

As the customer, you are responsible for checking customs and duty tax restrictions for the country you are sending your order. Australia the Gift is not liable for any import duties, taxes, penalties, delays or confiscation you may incur as part of your country’s legislation.

Please keep this in mind when ordering large quantities of goods and or potentially restricted items such as wool, food, fur and wood products.

To check import restrictions for each country, please use the following link: http://auspost.com.au/parcels-mail/international-post-guide.html#/

For customers sending items overseas as gifts, please note that due to customs regulations Australia The Gift is required to include a tax invoice on the parcel to avoid delays, additional charges or destruction of the parcel.

If you are wanting to send a gift internationally, please let us know in the notes section of the Checkout and we will ensure that your invoice is not included within the parcel and only attached to the outside for customs inspections.