As the customer, you are responsible for checking customs and duty tax restrictions for the country you are sending your order to. Australia the Gift is not liable for any import duties, taxes, penalties, delays or confiscation you may incur as part of your country’s legislation.
But rest assured, approximately 5% of parcels sent receive a random check by customs in the country they are being sent to.
When this happens, customs may request more information on the shipment contents; and/or contact the person receiving the gift to ensure it’s going to a legitimate person and address; and/or hold the item for a standard period (usually approx. 5-7 working days).
Please keep in mind when ordering large quantities of goods and or potentially restricted items such as wool, food, fur and wood products. To check import restrictions for each country, please use the following link.