International shipping

We ship internationally to most countries, with all orders sent via tracked international parcel services for peace of mind.  Delivery times vary depending on the destination but typically range from 4 business days.

Please note that international orders may be subject to customs duties, taxes, or import fees upon arrival, which are determined by your local customs authority and are the responsibility of the recipient. Australia the Gift does not collect or cover these charges.

For more information, we recommend contacting your local customs office before placing your order. Once your order is dispatched, you’ll receive a tracking number via email so you can follow your parcel every step of the way.

USA Customs/Duties Fees

Delivering orders to the United States involves import costs that we must pay on your behalf before your parcel can clear customs. These costs include:

• Customs duties – import taxes charged by U.S. Customs & Border Protection on most goods entering the country.
• Tariffs and trade surcharges – additional government fees applied to certain product categories (especially apparel, textiles, ceramics, and metal items).
• Customs brokerage & clearance fees – costs charged by carriers (like DHL or Australia Post International) to process and file the required import paperwork.
• Handling and compliance charges – costs to ensure proper HS code classification, packaging, and documentation so your order clears without delay or extra charges on delivery.

Rather than surprising you with unexpected charges at the border, we’ve built these costs into a flat 20% delivery fee.

This allows us to:

• Cover all mandatory import and handling costs upfront
• Prevent delays or “pay on delivery” customs bills
• Guarantee a smoother, faster delivery experience to your door

In short — the 20% ensures your order lands safely in the U.S. with no hidden import surprises.