Due to the ongoing global challenges presented by the COVID-19 virus, our processing and shipping times may be longer than usual.
During this time we will ensure orders are processed within 1-3 business days.
In light of this we have also amended our shipping estimates below and on our FAQ Page.
International delivery times have been especially affected, with Australia Post regularly updating their website with country specific delivery times and restrictions. Before placing international orders please check here for more information.
As always, we will ensure to process all orders as quickly and safely as possible. However we would ask all our customers to take these potential delays into account when placing orders during this time.
Australia Wide Shipping:
- Free standard shipping on purchases over $100
- Standard delivery from $9.99
- Express delivery from $12.99
Australia Express Delivery Times:
Australia Standard Delivery Times:
- Brisbane: (1-2 business days)
- Melbourne: (1-2 business days)
- Sydney: (1-2 business days)
- Canberra: (1-3 business days)
- Hobart: (1-3 business days)
- Adelaide: (1-3 business days)
- Darwin: (2-4 business days)
- Perth: (2-4 business days)
- Brisbane: (2-3 business days)
- Melbourne: (3-5 business days)
- Sydney: (3-5 business days)
- Canberra: (3-6 business days)
- Hobart: (5-8 business days)
- Adelaide: (5-8 business days)
- Darwin: (5-8 business days)
- Perth: (5-8 business days)
For more information please check our Frequently Asked Questions page.
We currently offer standard and express shipping to over 200 countries worldwide. All international parcels are sent with tracking and signature on delivery as standard.
International Postage is calculated by the total weight and dimensions of your order and starts from as little as $22.99.
Please use the ‘Calculate Shipping’ function at the cart or checkout page to see the total shipping cost for your order.
As the customer, you are responsible for checking customs and duty tax restrictions for the country you are sending your order to. Australia the Gift is not liable for any import duties, taxes, penalties, delays or confiscation you may incur as part your country’s legislation.
Please keep this in mind when ordering large quantities of goods and or potentially restricted items such as wool, food, fur and wood products. To check import restrictions for each country, please use the following link: http://auspost.com.au/parcels-mail/international-post-guide.html#/
Customers sending items overseas as gifts, please note that due to customs regulations Australia The Gift are required to include a tax invoice on the parcel to avoid delays, additional charges or destruction of the parcel.
If you are wanting to send a gift internationally, please let us know in the notes section of the Checkout and we will ensure that your invoice is not included within the parcel and only attached to the outside for customs inspections.
For international returns involving no faulty or damaged items, no shipping fees will be refunded, only the price of the goods returned will be refunded.
If you have any questions or queries regarding postage, please contact us by email on [email protected] or call our head office on +61 7 3352 4789.
To see a full list of countries that we ship to, please visit our FAQ